FAQ / Internet Lock

Q: I deleted the program files of Internet Lock, all my internet programs stopped working?

A: You should never delete the program files directly, this can not bypass the protection and will block all internet connections. If you did, then please run the Setup to install the software again. If you want to remove Internet Lock, use the uninstaller to uninstall it.

Q: [Obsolete] Is there a way to disable the notification message?

A: [Version 5.x only] Click "More..." in the "Options" page of the main window of Internet Lock, then enable the option "Do not show notification message".

[Version 6.0 and later] All notifications by default are disabled, you can configure the notifications by clicking "Notifications" on Home page.

Q: I set a rule to block all web browsers, but the Outlook Express also was blocked?

A: If you use Outlook Express to access your hotmail/msn email accounts, then the Outlook Express will not be able to access those accounts if you have denied all the web browsers. This is because Outlook Express will use the port 80 (same to the port the web browsers will use) to access the hotmail/msn servers. You can add an additional rule "[Allow] [<Path to Outlook Express>] [Any Port]" to allow the Outlook Express.

Q: [Obsolete] I can not add more IP/Domains to a rule?

A: [Version 5.x only] Although you can add multiple domains to a rule, but the total characters of all of those domains must not be more than 255. We use a 255 bytes buffer to save the IP/Domains. You can add a new rule and assign the rest of the domains to the new rule.
The same limit also applies to the internet time servers, only the buffer for internet time servers are smaller, there are only 99 bytes for the internet time server.

Q: I can not delete all of the internet time servers?

A: Internet Lock doesn't allow you to delete all of the internet time servers, it must keep at least one server. If you don't want to use internet time feature, you can just disable the option, don't need to remove the servers from the list.

Q: What are the "A|L|N|I|D" in the lower right corner of the main window?

A: Those are the indicators for important status of Internet Lock:
A = Active = The Internet Lock is activated.
L = Log = The Log is enabled.
N = Internet Time = Internet time feature is enabled.
I = IP/Domains = There is at least one rule has the IP/Domains assigned.
D = Default Deny = The default action has been set to "Deny the connection".

Q: Why does a non-internet program try to access internet on port 137?

A: Windows uses the port 137 for NetBIOS. When a program tries to browse for a file (e.g.: File/Open), Windows may automatically create a connection on port 137. If you have protected the port 137, or a rule with [Any Port] or port range (e.g.: 1-65535) protects it, Internet Lock may ask for password on the program, or deny the connection (depends on the action of the rule).
Normally this is done by using the UDP protocol, in the old version (5.1 and earlier) Internet Lock will not protect the UDP, so it will never capture this. Version 5.2 and laters also protects the UDP connections, so it may ask for password or show the notification message.

Q: How to protect Safari?

A: Safari cannot be protected by protecting its main program "Safari.exe", because it actually uses another program to access the internet, that program is WebKit2WebProcess.exe, located in the sub-folder "Apple Application Support" of Safari installation folder. If you installed it into the default location, that full path will be:

C:\Program Files\Safari\Apple Application Support\WebKit2WebProcess.exe

You can use a rule to protect that program, or you can simply use a rule to protect all web browsers on port 80, without the need of taking care of individual programs.

Q: [Obsolete] Cannot login to a new created account?

A: [Version 5.x or earlier] When the first time you login to a new created account, Windows will try to connect to IP address 127.0.0.1 (loopback IP address). If the IP address is protected by Internet Lock, the system can hang. Please inserted a new rule to allow 127.0.0.1.

Q: I cannot find the option to suspend a program when asking for password?

A: The option has been removed since version 6.0 to make the internal database working better.

Q: Internet Lock always use IP addresses even when I connect to domains (websites)?

A: All connections contain only IP addresses, and converting IP addresses to domain names will use extra resources and CPU time. By default Internet Lock will not convert IPs to domains when it does not need the domain names. This is an important feature to speed up, please read the help document for more information.

You can force it to use domain names even it's unnecessary, by enabling the option "Force converting IP to domain name " (Home -> Advanced Setings -> Advanced Settings). Once you enabled the option, Internet Lock always converts IPs to domains first before it checks the connections.

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Internet Lock

Version: 6.0.6
Size: 671 KB
Platforms: Windows XP, 2003, Vista, 7, 2008

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